| Frequently
Asked Questions for Subscribing Online How
will I know that you have received my subscription form? If
you are subscribing online for splendour Magazine and have provided a valid email
address as part of your online payment process, you will receive a confirmation
via email. And also you will see a confirmation message after successful submission
of Credit Card details. When
can I expect to be notified of my subscription details? You
will receive an official communication regarding your subscription from The Alpha
Foundation after your have filed the Subscription Form and made the online payment.
However, it would take about 2-3 weeks time to receive the magazine you have subscribed.
Overseas deliveries may take more time. What
if I have a problem about my subscription ? After
filing online Subscription Form, if you wish to contact us, you are welcome to
write to us quoting your Order No. at the below mentioned address.
What
if I don't want to pay online?
You can use any of the following
alternate payment methods: Download
the Subscription Form, complete it and send the Payment by DD/Cheque in favor
of "The Alpha Foundation" payable at Hyderabad, India. Add Rs.40 towards
bank charges for Outstation Cheques. Do
some browsers cause problems when completing an Online subscription?
Citibank and the ICFAI University (sister concern
of The Alpha Foundation) (https://www.secure.icfai.org)
uses Secure Sockets Layer (SSL) technology in order
to provide high security for your transactions. Not
all browsers support this feature. You must have IE
5.5 & above or Netscape 4.7 & above to make
secure online payments. If you do not have these browsers,
click on the links below to install the 128-bit encryption
support component.
Credit
Card & Security Is
it safe to use my credit card?
Yes, using your credit card at the
ICFAI University(sister concern of The Alpha Foundation) is safe because we have
installed Secure Sockets Layer (SSL) technology to scramble all information gathered
from the candidates at the time of payment. This means that any personal information
is encrypted while it is in transit to our web server. Please note that ours is
a Verisign Certified Secure Site thru https://www.secure.icfai.org
and all payments are made thru Citibank Secure Site. Will
my personal information be safe?
Collected personal information
will only be used by authorized staff to fulfill the purpose for which it was
originally collected or for a use consistent with that purpose. We do not disclose
your information to other public bodies/institutions. What
is meant by “Encryption”? Encryption
means that all information submitted by you is locked while it travels between
the customer PC and the server. We protect the data collected from the candidates
by using 128-bit SSL encryption. What
is 128-bit encryption?
128-bit encryption provides significantly
greater amount of cryptographic protection. With the increasing computing power
of potential criminals, it is becoming more necessary to employ larger keys, as
evidenced by a recent study by several leading cryptographers. In
terms of what the numbers represent, “128” bit encryption refers to the size of
the key used to encrypt the message. Why
do I need 128-bit encryption?
This encryption strength is needed
to handle the SSL (Secure Sockets Layer) that was put on this application. The
SSL is on this application to ensure that your payment information is secure and
protected as it is transmitted over the Internet. What
is a secure browser? Browsers
that support the SSL encryption technology are called secure browsers. Most Netscape
(version 4.7 and later) and Microsoft Internet Explorer (version 5.5 or later)
browsers are secure. Your browser will automatically enter the secure mode when
you make online payment transactions with us. In
Netscape browsers, a key or a socket appears in the lower left-hand corner to
indicate the current security mode. When the key appears unbroken, data sent between
your browser and the Web site is secure; if the key appears broken, the data is
being sent unencrypted. In
Microsoft browsers, a lock appears in the lower right hand status bar during a
secure session. No lock is visible during normal unencrypted sessions. These
symbols may not appear when using HTML frames in the website; however, any transaction
with us is always secure when sensitive information is being sent. You
may confirm the secure nature of an HTML frame window by viewing the frame information
(Netscape Navigator) or frame security properties (Microsoft IE). Why
do I get security warning messages? Most
secure browsers will warn users when their browser leaves the secure mode of operation.
With our secured server, it is normal for this to occur. Typical instances are:
- Following
the final submission of Online Subscription Form
If
the warning options have been turned off in your browser, you may not see these
messages. However, our Secure service always ensure that your information is safely
handled. How
do I check to see if my browser is updated to 128-bit encryption?
In
order to check if your browser has this capability (and upgrade, if needed) you
can do the following: 1.
Select the "Help" button on the menu of your browser
2. Select the
"About" button within this menu
3. For Internet Explorer read the
"Cipher Strength", for Netscape it will
say, "This version
supports 128 bit security…"
4. If it says anything less than "128"
you will need to update your
security to 128-bit security. Click
on the links below to install the 128-bit encryption support component. What
types of Credit Cards do you accept?
We accept VISA Card, MasterCard
and Citibank Cards. Will
I receive a receipt for my transaction?
Yes. At the end of your
transaction, you are shown a “Payment Confirmation” screen. You may print this
page from your browser as a receipt for your transaction. You will also receive
confirmation by email, which you can retain for your records. When
will my payment be processed?
All payments are processed instantaneously. Do
you charge a service fee for paying Online?
No. There are no additional
costs for paying Online. What
if I have a problem with my payment?
Please contact our support
team by email at: support@icfai.org
Or, Call us at: +91-40-65635790
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